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Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
We supply more than 2,000 tons of high strength SPA-C as rolled plate low alloy steel coils to support the construction of Iraq's thermal power equipment projects. As a "Belt and Road" construction project, the Iraqi thermal power generation project has high requirements on the quality of steel for power generation equipment. In particular, the flue gas baffle door sealing system of SPA-C as rolled plate thermal power plants has extremely strict requirements on the composition, yield strength and tensile strength of steel. Our hot rolled low alloy steel coils have won the favor of customers for their excellent mechanical properties, standard sizes, and beautiful shapes.
20# steel is carbon steel with carbon content of about 0.20%. It belongs to low carbon steel with high quality. The equivalent material of 20# steel is S20C. 20# steel has low strength and hardness, good plasticity and toughness, good carburizing effect and good weldability. 20# steel is often used to make pressure parts (such as gasket, chain piece), carburizing parts (gear, CAM), welding parts, plastic mold, etc.
The mode of iron and SPA-C as rolled plate steel logistics transportation is mainly intercontinental ocean shipping and inland rail transportation. European ports have been very mature after years of development, such as Hamburg in Germany, Rotterdam in the Netherlands and Antwerp in Belgium. Relying on the huge market of the European Union, these ports are positioned in the logistics distribution function of cargo distribution and large import and export, and play a great role in the transportation of SPA-C as rolled plate steel logistics.
Normalizing is a special case of annealing, the effect is similar to annealing, but the microstructure obtained by normalizing is finer. For low or medium carbon steel, normalizing can improve hardness and machinability. For SPA-C as rolled plate medium carbon steel and low alloy steel, normalizing can refine grain and uniform structure and reduce hardness. For high carbon steel and high alloy steel, normalizing can eliminate the network carbide produced by forging and improve the homogeneity of the preparation heat treatment structure.
The company's after-sales service team is a high-quality professional team. Most after-sales employees have rich service experience and have reached the level of after-sales engineer. The after-sales department implements the after-sales personnel responsibility system and a 24-hour response mechanism. The company's advanced customer relationship management system provides customers with "standardized and streamlined services". A sound customer relationship maintenance system, and a "one-stop" customer satisfaction tracking system, all reflect our strong after-sales service guarantee.
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