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In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
Our stainless steel mainly is stainless steel plate/Coil. We keep 2600 tons stainless steel plate and coil SPA-C material in stock. And we refresh the our new stock every month. All the stock products from reputable mills like like TISCO, ZPSS, IISCO, LISCO, Bao steel and so on. We put all our products in Shanghai and Tianjin warehouse, which is near the loading port.
The pre cooling direct quenching and low temperature tempering of wear-resistant composite plate can reduce the quenching deformation of the workpiece, and the residual austenite content in the carburized layer can also be slightly reduced. The surface hardness of the hardfacing wear-resistant composite plate, SPA-C material is slightly increased, but the austenite grain does not change. It is widely used in various tools of fine grain steel manufacturing.
In 2018, one of our India customers visit Zhengzhou office building and work shop to discuss carbon steel Q235B grind plate technical request. They have strict surface and thickness tolerance, and they also request UT and MT for testing for Q235B grind plate. As a result, they purchase 179 tons as trial order for first cooperation. After using the gind plate, the India customer has good comment on our SPA-C material quality. Till now, we keep exporting around 100 tons per month as regularly.